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Support

Neurotechnology provides customer support during the entire period, while the customers develop and use their own system using our products.

You can check the uptime status of our internet license activation services.

Customer support via email

The most convenient way to reach us: support@neurotechnology.com.
It is desirable to mention the following details in your email:

  • Product name and version
  • License activation type
  • Your operating system
  • Your fingerprint scanner model
  • The programming language on which you develop
  • Optionally, your PC's hardware (processor type and frequency, RAM etc.)

Premium customer support

We also offer premium customer support. Please contact us for more information.


Newest product versions and updates

Our customers can always download the latest versions and updates for our products in customers area. Please, contact us (support@neurotechnology.com) to get more information.

To enter the customers' area, please enter the password in the form below:

Please, enter the password


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