Support

Neurotechnology provides customer support during the entire period, while the customer develops and uses his own system using our products.

Neurotechnology provides customer support during the entire period, while the customer develops and uses his own system using our products.

Customer support via email

The most convenient way to reach us: support@neurotechnology.com.
It is desirable to mention the following details in your email:

  • Product name and version
  • License activation type
  • Your operating system
  • Your fingerprint scanner model
  • The programming language on which you develop
  • Optionally, your PC's hardware (processor type and frequency, RAM etc.)

Newest product versions and updates

Our customers can always download the latest versions and updates for our products in customers area. Please, contact us (support@neurotechnology.com) to get more information.

To enter the customers' area, please enter the password to the form below:

Please, enter the password


Neurotechnology Distributors Map Ex-Cle S.A - representative in Argentina FingerSec do Brasil - distributor in Brazil (web site in Portuguese) Distributors in Chile Neurotechnology's Chinese Office (web site in Chinese) Security Systems Ltda - distributor in Colombia (web site in Spanish) Data6terms - distributor in Congo D.R. General Security El Salvador - distributor in El Salvador (web site in Spanish) Infokey Software Solutions - distributor in Greece (web site in Greek and English) Fulcrum Biometrics India Pvt. Ltd. - distributor in India Accent e Technology - distributor in India Biometric srl - distributor in Italy (web site in Italian) Software Sources Ltd - distributor in Israel Tegara Corporation - distributor in Japan (web site in Japanese) Bruce and Brian Co., LTD. - distributor in Korea (web site in Korean) Digital Data Systems - distributor in Pakistan Ex-Cle S.A - distributor in Paraguay Digital Works - distributor in Peru Fingerprint i.t. - distributor in South Africa Intuate Biometrics - distributor in Spain (web site in Spanish) Sri Lanka Division - Neurotechnology Lab Delaney Biometrics - distributor in the UK Fulcrum Biometrics - representative in the USA Unifyia, Inc - distributor in the USA Distributors in Venezuela
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